Maintenance Windows & Release Notifications

maintenance windows to ensure platform stability, security, and continuous improvement, maintenance is performed during pre scheduled maintenance windows maintenance windows are used to deploy platform releases and improvements perform system maintenance apply security updates or mitigations respond to security related incidents when required maintenance window principles maintenance is performed outside business hours windows follow a fixed, recurring schedule windows are not customer specific all windows are published in through the web application maintenance notifications planned maintenance is announced at least 8 hours in advance via banner notification displayed in the web application email notification , when relevant the in application banner includes planned maintenance date exact time window expected impact (e g short downtime or limited functionality) release cadence all releases are deployed during scheduled maintenance windows platform releases are performed 22 times per year releases follow a 14 day cadence december is excluded from the regular release cycle example release schedule – 2026 the table below shows an illustrative example of the regular release cadence first release in 2026 january 8 scheduled maintenance window 17 30 – 19 30 cet exact dates are published in the maintenance calendar sequence example release date 1 january 8, 2026 2 january 22, 2026 3 february 5, 2026 4 february 19, 2026 5 march 5, 2026 6 march 19, 2026 customer expectations during a maintenance window, customers may experience temporary service unavailability limited functionality short interruptions to selected features maintenance windows are excluded from sla calculations